Privacy Policy

1. Introduction

Giant Mercantile Corporation ("we," "us," or "our") is committed to protecting the privacy and personal data of our customers, website visitors, and business partners. This Privacy Policy explains how we collect, use, store, and protect your personal information in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations.

2. Information We Collect

We may collect the following personal information when you interact with our website:

2.1 Information You Provide

• Contact Information: Full name, email address, phone number, and company name when you submit a quotation request.
• Inquiry Details: Product preferences, quantity requirements, inquiry type, and any additional message you include in your quotation form.

2.2 Information Automatically Collected

• Browser Data: Your browser type, device type, and screen resolution for website optimization purposes.
• Local Storage: Product selections saved temporarily in your browser's local storage to maintain your quotation list between page visits. This data stays on your device and is not transmitted to our servers.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Process Quotation Requests: To respond to your product inquiries and provide accurate pricing and availability information.
• Customer Communication: To contact you regarding your inquiries, provide product updates, and deliver after-sales support.
• Business Operations: To maintain records of customer inquiries and improve our products and services.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. How We Protect Your Information

We implement reasonable physical, technical, and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Secure handling and storage of quotation request records.
• Limited access to personal information by authorized personnel only.
• Regular review of our data protection practices.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted partners who assist us in operating our business. For quotation requests, we use EmailJS to deliver the request to our configured mailbox.
• Legal Requirements: When required by law, court order, or government regulation.
• Business Partners: With equipment manufacturers (e.g., HELI) only as necessary to fulfill your specific product inquiry.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. Quotation request records are typically retained for a reasonable business period to support ongoing customer relationships.

7. Your Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights:

• Right to Be Informed: To know how your personal data is being collected and processed.
• Right to Access: To request access to your personal data in our records.
• Right to Correction: To request correction of any inaccurate or incomplete data.
• Right to Erasure: To request deletion of your personal data, subject to legal and legitimate business requirements.
• Right to Object: To object to the processing of your personal data.
• Right to Data Portability: To obtain your personal data in a structured, commonly used format.

8. Cookies and Local Storage

Our website uses browser local storage (not cookies) to temporarily save your product selections for your quotation list. This data is stored locally on your device, is not transmitted to our servers, and can be cleared at any time by clearing your browser data.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., Facebook, Instagram, Lazada, Carousell). We are not responsible for the privacy practices of these external sites. We encourage you to review their respective privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, or if you wish to exercise your data privacy rights, please contact us: